Terms of Service

1. Who can use our services

You must be at least 18 years old and able to enter into a binding contract under Indian law. You are responsible for the accuracy of the details you give us.

2. Your account

• You sign in with a one-time password sent to your mobile number, or with your Google account. Keep access to your phone and Google account secure; activity on your account is treated as yours.
• Keep your details accurate. We may suspend or close an account that is used fraudulently, abusively or against these terms.
• You can delete your account at any time from Profile → Delete account, as described in our Privacy Policy.

3. Our real estate projects

• Project information in the app and on the website, including descriptions, amenities, layouts, images, plans and distances, is for general information. Images and plans may be artist's impressions and are indicative only.
• It is not an offer or a contract to sell. We do not publish prices for plots, land or apartments; pricing is discussed and agreed for each unit.
• Any purchase is governed only by the agreement for sale and other documents signed for that unit. Please verify approvals, title and registration documents before making a decision.
• Registration numbers under the Real Estate (Regulation and Development) Act, 2016: Royal Pearl Valley P02500008192 (Phase 1) and P01100010450 (Phase 2); Bliss One P02200007437. Bliss Bilva is agricultural farmland: it is not registered under RERA and not approved by HMDA, and the app says so on its project page.
• We do not promise any investment return, rental income or appreciation.
• Site visits are arranged on request and confirmed by our team, subject to availability.

4. Booking a cottage stay

Prices. Nightly rates are shown before GST. Friday, Saturday and Sunday nights are charged at the weekend rate. Each rate covers the number of guests shown on the cottage page; each additional guest, up to the maximum, is charged ₹1,500 per night.

GST. GST is added for each night at the rate set by law: currently 5% on a night worth up to ₹7,500 and 18% on a night worth more, including that night's extra-guest charge. The full amount, with GST, is shown before you pay.

Advance. To book, you pay an advance of 50% of the total including GST, online through Razorpay. Your dates are held for 20 minutes while you pay. A booking is confirmed only when the advance payment has been verified; you will see a confirmation screen and receive a notification.

Balance. The remaining balance is paid at the property when you check in, by cash, UPI, card or bank transfer. We may refuse check-in until the balance is paid.

Guests. Each cottage has a maximum number of guests, shown on its page and reached with extra beds. The number of guests staying may not exceed it.

Check-in and check-out. Check-in is from 12:00 PM and check-out is by 11:00 AM, unless the cottage page says otherwise. Guests must show a valid ID at check-in, and we may refuse check-in without one.

House rules. You agree to follow the house rules shown for the cottage and any reasonable instructions from our staff. You are responsible for damage caused during your stay beyond normal wear.

Changes and cancellations. Dates cannot be changed on a booking. To stay on different dates, cancel and make a new booking. Cancellations and refunds follow our Cancellation and Refund Policy.

Errors. If a booking was made at a clearly incorrect price because of a technical error, we may cancel it and refund everything you paid.

5. Payments

Online payments are processed securely by Razorpay; we do not receive or store your card, UPI or netbanking credentials. If money is deducted but the payment fails or cannot be verified, it is returned by Razorpay or your bank, normally within 5–7 working days.

6. Reviews and content you post

You may post reviews and photos of stays you have completed. You confirm they are your own, honest and lawful, and you allow us to display them in the app and on the website. We may moderate or remove content that is abusive, misleading, irrelevant or unlawful.

7. Acceptable use

Do not misuse the app or website: no false bookings or enquiries, no attempts to interfere with their security or operation, no copying of our content or data at scale, and nothing unlawful.

8. Our content and brand

The Dasari Developers name, logo, tagline "You Dream. We Build.", images, text and software belong to us or our licensors and may not be used without our written permission.

9. Other services

The app links to services we do not control, such as Google sign-in, WhatsApp, phone calls, maps and Razorpay. Their own terms and privacy policies apply when you use them.

10. Limitation of liability

We provide the app and website with reasonable care, but cannot guarantee they will always be available or error-free. To the extent the law allows, we are not liable for indirect or consequential losses, and our total liability relating to a stay is limited to the amount you paid us for that booking. Nothing in these terms limits rights you have under the Consumer Protection Act, 2019 or other law that cannot be excluded.

11. Events outside our control

We are not responsible for failures or delays caused by events beyond our reasonable control, such as natural disasters, severe weather, government orders, epidemics or utility failures. If such an event means we cannot provide your stay, we will refund what you paid for it.

12. Governing law and disputes

These terms are governed by the laws of India. Please contact our Grievance Officer first so we can try to resolve any issue. Subject to that, the courts at Hyderabad, Telangana have jurisdiction.

13. Changes to these terms

We may update these terms. Changes are posted on this page with a new date, and apply to bookings made after that date.

14. Contact and Grievance Officer

We acknowledge complaints within 48 hours and aim to resolve them within one month.