Legal · Website & Mobile App

Cancellation and Refund Policy

Last updated: 17 September 2026

This policy applies to cottage stays booked through the Dasari Developers app. Payments towards plots, land or apartments are governed by the agreement for that unit, not by this policy.

1. How payment works

  • When you book, you pay an advance of 50% of the total, including GST, online.
  • You pay the balance at the property when you check in.
  • There is no cancellation fee.

2. Cancelling your booking

Open the booking in My Bookings and choose Cancel booking. The app shows the exact refund before you confirm. You can also contact us to cancel.

Your refund depends on how long before check-in you cancel, measured from the check-in time on your check-in date (12:00 PM IST unless the cottage page shows otherwise), and is calculated on the amount you have paid:

When you cancelRefund
7 days (168 hours) or more before check-in100% of the amount paid
Between 2 days (48 hours) and 7 days before check-in50% of the amount paid
Less than 2 days (48 hours) before check-in, or no-showNo refund
Example. A one-night weekday stay at Parnasala for 6 guests costs ₹17,700 including 18% GST, so the advance is ₹8,850. Cancel 10 days before check-in and ₹8,850 is refunded; 4 days before, ₹4,425; the day before, nothing. Because the balance is only due at check-in, you never owe it for a cancelled stay.

3. Changing dates

Dates cannot be changed on an existing booking. To stay on other dates, cancel your booking (the refund above applies) and make a new booking, subject to availability.

4. Leaving early

If you check out before your booked check-out date, the unused nights are not refunded.

5. If we cancel

If we have to cancel your stay, for example because the cottage becomes unavailable or for reasons outside our control, we refund everything you paid for that booking.

6. When refunds arrive

  • Online payments: the refund is started as soon as you cancel and goes back to the original payment method. It usually reaches your account within 5–7 working days, depending on your bank.
  • Money paid at the property: refunded by bank transfer or UPI within 7 working days of cancellation.
  • Failed or duplicate payments: if money is deducted but the booking is not confirmed, it is returned automatically by Razorpay or your bank, normally within 5–7 working days.

7. Questions

Contact us at info@dasaridevelopers.co or +91 91000 35555, with your booking reference (for example DD-BLV1-20260923-6347).

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